Help

Support

Need help with a MySmyle product? Contact our team and we will help you.

Contact support

• Email: info@mysmyle.org
• Phone: +971 2 557 1885

Support hours: Saturday to Thursday, 9:00 AM – 6:00 PM (UAE time, GST).
We reply within 2 working days.

What to include

• your name and your business or clinic name;
• the product you need help with;
• for an app: your device, its operating system and the app version;
• what happened, and what you expected to happen.

Please do not send passwords, patient health information or other sensitive data by email. If you send screenshots, hide any personal or patient details first.

MySmyle ERP

For help with MySmyle ERP, email info@mysmyle.org or call us.

To ask for an account or its data to be deleted, email us from the email address linked to the account.

MySmyle Chat2B

• Chat2B website
• Delete your Chat2B account
• Chat2B Privacy Policy
• Chat2B Terms of Use

For any other help with Chat2B, email info@mysmyle.org.

MySmyle Fone

MySmyle Fone is coming soon. For questions, email info@mysmyle.org.

Privacy requests

To ask about your personal data, see our Privacy Policy or email info@mysmyle.org.

Report a security issue

If you find a security issue in our website or products, please email info@mysmyle.org. Our security.txt file has the same contact details.

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